Privacy Policy

1. Introduction

PcGenie+AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name and email address when you create an account
• Payment information processed through PayPal (we do not store credit card details)
• License key and subscription details

Usage Information

• System performance data and optimization results
• Features used and frequency of use
• Error logs and crash reports
• Device information (OS version, hardware specifications)

Automatically Collected Information

• IP address and general location
• Browser type and version
• Time zone settings and access times

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our software and services
• To process your transactions and manage your subscription
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and optimize software performance
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., PayPal for payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you cancel your subscription, we will delete or anonymize your personal data within 90 days.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Support: [email protected]